Panel, meter, and service work
EWEB's Electric Service Upgrade Assistance Program offers residential customers "up to a $20,000 zero-percent interest loan." Loans under $5,000 run 48 months and loans of $5,000 or more run 60 months. The examples EWEB lists include replacing a main panel or meter base because the house needs more power or the old one failed, and repairing a damaged weatherhead, mast, the pipe that carries the wires down the wall, or the wires where the service comes into the house.
EWEB also lists "Limited Income residential customers: up to a $5000 grant." In EWEB's words, "Income must be under 200% of Federal Poverty Guidelines," the "Home must be Owner-Occupied," "The customer must request at least two estimates to be reviewed by an EWEB project manager prior to authorizing work," and "Pre-approval required."
EWEB requires a licensed, insured, and bonded electrician, and a permitted, inspected installation. We pull the permit and schedule the inspection. If you're thinking about a whole-house rewire, ask EWEB whether it qualifies, since its examples cover the panel and service, not the circuits through the house. See panel upgrades and service upgrades.
Level 2 car chargers
EWEB's Smart Charge program lists up to $500 for a qualifying residential Level 2 charger. The application window is 120 days, and the installation has to meet the program's permit and inspection rules. Check which chargers qualify before you buy one. More on the work itself is on our EV charger page.
Backup power
EWEB customers who own their property can apply for a zero-interest backup power loan of up to $5,000, for a permitted installation with transfer equipment that keeps the backup power separate from EWEB's lines. When the backup is battery storage paired with solar, EWEB limits the loan to the battery cost. Our transfer switch page explains the transfer equipment.
Heat pumps
EWEB's residential incentive list covers heat pumps and other efficiency work. We wire the circuit and the outdoor shutoff switch for the heat pump your HVAC contractor installs. See heat pump circuits.
Questions to ask EWEB
- Does the program cover the panel, meter, or service work on my estimate?
- Do I need pre-approval or a second estimate before work starts?
- Which chargers or backup equipment qualify, and what is the deadline?
Who EWEB serves
EWEB serves most of Eugene. On May 1, 2026, EWEB's McKenzie Valley customers moved to Lane Electric, so homes between Thurston Road and Vida now use the Lane Electric guide.
EWEB's own pages
Program details checked October 25, 2026.